Managed IT Services

Our IT support services are flexible, so you can choose the Service Desk coverage that is the best value for your organisation. For example, if you only require office-hours support, there’s an option for you, or if you need round the clock, 7 days a week support, you can have the option that gives you the level of managed IT support your business needs to operate at maximum efficiency. We offer a range of managed IT services to keep your infrastructure and systems operational and secure. When working with you, we take on board your system usage, size, the way you do business and your budget, and create a managed service package around your operations and business structure. Of course, no matter how big or small your business, with our IT support services, we proactively review your security, infrastructure and system performance and let you know if there are any areas of concern, or network improvements.

As a business owner or manager, you don’t need to be told that every second spent trying to fix an IT issue (or waiting until someone else can) is time that could have been better spent on serving customers, developing new processes or products, or countless other things that could benefit your business. Netcom System’s Managed IT Services are designed to give that time back to you. Outsourcing your IT to a managed IT services provider is the most cost-effective way to keep your systems up to date, ensure business continuity and staying on top of evolving Cybersecurity/Ransomware threats. Rest easy knowing that our systems and engineers are proactively monitoring your networks for issues and threats 24/7. Not only will our team of expert technicians proactively work on protect your systems and data efficiently, optimise, manage, and monitor everything from network connectivity to cybersecurity and backup , but we’ll do it at a fixed, affordable monthly rate with the least possible disruptions and less downtime with more manageable and predictable budget.

Our primary focus is to provide Managed IT Services that enable you to focus on your business without having to worry about your IT.    However, when you do need extra support with day-to-day IT issues, our service desk staff are on hand to respond quickly with high-level expert advice.