Financial / Professional Services

Let’s begin with a professional services definition

This is one business definition that will not leave you scratching your head. Professional services firms literally offer professional services that can span multiple industries, including legal, advertising professionals, architects, accountants, financial advisers, financial services, brokers, engineers, and consultants, among others. The pandemic has completely changed our traditional office work and inherently requiring new solutions to deal with the new way of work-life balance. Subsequently, technology has completely changed how professional services transact and do business, with mobile technology and cloud computing, professional services entities are being able to operate anywhere and everywhere in many different configurations, and it has made these industries much more competitive.

Transitioning to Mobile Technology

Mobile technology has significantly improved the productivity and customer service of many professional services firms. First came the convenience of good old little pagers, then came the mobile phone which provided instant access to calls while on the go.

As phones got smarter, they have become like our hand-held computer which enabled us to access emails and download documents on the run. Professionals and consultants must constantly stay in touch with their prospects and clients. Access to data and WFH type of work has become a necessity of everyday work life.

Moving to the Cloud

In addition to mobile technology, companies are making the shift to the cloud and realising the benefits. With less need for infrastructure, companies can downsize their office space and reimagine how that space is used. They have defined, predictable costs for cloud services that help them cut costs, streamline processes, and better manage their budgets.

As companies cut their costs, the fees are more affordable. The cloud also allows them to stay secure with updated software, get the latest forms via apps, and tap online resources. Backups can be stored in the cloud as well and restored quickly. For small and medium businesses, this is great news because they can be more competitive.

You’ve been working in the cloud for some time and might not realise it as many of the third-party applications you are using on daily basis, are likely SaaS which are typically cloud services.

Cloud security continues to be a big issue for professional services as with other industries. While the cloud has made it easier to obtain an e-signature for a contract or allowed consultants to collaborate through shared files, software needs to be regularly updated and cybersecurity measures put in place.

Empirical IT has extensive and broad experience working with professional services firms and understands the IT issues for these industries. We know you need to stay in touch with your clients and your technology needs to be working securely all the time, no matter where you are. We can help you choose work with the best technologies that are available, manage cloud storage, provide reliable sync and file sharing, assess your cybersecurity, and provide strategic guidance that will eliminate frustration across your entire organisation. The long-term benefit is a reduction in costs, even including our costs, hence making you more profitable and more competitive.


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”Using outside vendors and cloud solutions to manage your IT functions makes you more agile as a company and provides flexibility as your business grows”

MSP 365 Reviews

We are a construction company and always had IT issues with field staff and now WFH people too. this really affected our work. MSP365 did very good job with a thorough analysis followed by a detailed proposal which was simple to read and transparent. This was the best money we ever spent. At least we now have a secure collaborative workspace setup. great team. recommended.
We approached MSP365 to take care of our IT systems. At the beginning we were reluctant to make any changes due to previous bad experiences.We decided to give them a chance and the results were more than we anticipated. The new solution was implemented with negligible interruption to our business.Technicians are efficient & competent allowing us to get on with running our business. Highly recommended.
Excellent team fixed many of our IT issues. Great company and easy to work with. Personalised enterprise grade services. we are a small team, but we always felt very well looked after and taken care of.
We required the assistance of this company (which we knew from Sydney) to resolve our IT issues remotely. As usual they did a great job. The response time was fantastic, we were provided an appointment time which was kept, could not have asked for better! They upgraded our pharmacy IT infrastructure and integrated cybersecurity and disaster recovery solution. This was very much needed. They configured everything, shipped to us and was just plug in and just worked. After sales service was magnificent. They are now our managed service provider. Competitively and reasonable. Would highly recommend!
Empirical IT technicians are professional and provide the required support. They are always easy to contact and great people to deal with. I would recommend.
Great service from Sam and the team. Kept me informed during the whole process, understood the urgency and got us working again very quickly! Explained everything and very affordable. Great service, great value and very friendly so would highly recommend.
Great service from Sam and the team. Kept me informed during the whole process, understood the urgency and got us working again very quickly! Explained everything and very affordable. Great Service, great value and very friendly so would highly recommend.
top managed services from MSP365,. They are my new IT provider and they take care of all our IT needs. they did a great job that i am still thank full for the work done, and highly recommend them to any business. their solutions are very well planned and executed. I was informed and kept in the loop all the way through. Very professional and knowledgeable.
These guys really know their stuff and provide excellent service for very competitive rates. Our network was running really slow and they completed a root-cause and business analysis. Empirical IT provided us with a great solution to get us back up and running in next to no time. They also recommended another solution to protect our network from cyber attacks following a malware virus that our old set up from another company failed to prevent. The new solution has provided us the security and speed necessary for us to continue working with peace of mind. Highly recommended AAAA+++++

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