IT Consulting

All businesses face challenges when it comes to IT infrastructure and IT support, services & management. Your business may have unique requirements that need a specialised approach. You may have more questions than answers, or you could find yourself between a rock and a hard place when you want to upgrade your IT systems, build new network, protect your data, define business continuity strategy, embrace cloud solutions, implement Cyber solutions and so on. There are often many more things to consider that may not be obvious to the business owner in the first place.

Our depth of knowledge and breadth of expertise needed to build or manage IT solutions are constantly expanding and changing and it can be equally challenging and overwhelming for businesses to handle fast moving and advancing technologies alone. The good news is that we are here to help.

Our founding principles have always revolved around delivering competitive and affordable enterprise solutions designed to meet the unique needs of your small or medium business. Hence, we offer a modern, transparent and fair pricing model.

For over 20 years, our team of experienced IT consultants and engineers have been active in the IT consultancy space within the Greater Sydney, NSW, ACT and beyond. We have broad and deep knowledge of various IT disciplines including, but not limited to, IT & office relocations, cyber-security, disaster recovery, business continuity, network design, phone and VoIP systems, cloud infrastructure, IT projects and much more. No matter how simple or complex your requirements are, we work with you and your team to understand your business objectives and develop IT solutions that help you achieve your required goals and enhance your business productivity.

Beyond IT consulting work, we understand many businesses are looking to outsource part of or their entire IT support and services to a skilled provider. Although we provide several standard packaged solutions, we can personalise and package other competitive and cost effective solutions that may also include remote support, onsite support services or a mixture of both.

Our IT consulting services

Site Assessments

Our IT & infrastructure site audits help organisations better understand their current IT environment and risks. This helps us outline and prioritise risk remediation and suggest IT roadmap with options for improvements by embracing newer and better technologies.

Roadmap & Strategy

Staying up to date with technology options can be difficult, which is why we provide IT strategy consultancy. Often our clients are unaware of recent advances in technology solutions which can bring great business value fairly easily.

Our aim is to provide you with long-term IT strategy that ensures productivity without compromise.

Wireless & Networking

As cloud computing, WFH and remote connectivity to your corporate network is the new normal, it is no surprise that businesses are now heavily reliant on stable connectivity. we can build and integrate robust and resilient LAN, WAN (SD-WAN), wireless networks, VPN access solutions, secure and fail proof multi location connectivity and a multitude of other solutions using and leveraging our partnerships with Cisco Meraki and a multitude of other prominent vendors who are leaders in the SME space and realistically offer robust, resilient, scalable, highly effective, competitive and value packed products.

Cloud Solutions

Embracing cloud technology brings a lot of value and benefits to your business but it can be daunting. SMEs generally lack the resources needed to migrate to and adapt the cloud. Our cloud solutions are simple to implement and easy to scale, backed by full support during and post migration.

Cyber Security

Our team will assess the strengths and weaknesses of your security posture. We can then assist with strategy and implementation of a security fabric, including zero trust model, that fits well with your business model and IT environment.

Business Continuity & Disaster Recovery

Ransomware and cyber-attacks are on the rise and SME businesses are becoming a prime target for these attacks. Therefore, no solution is complete without a well-planned, correctly implemented and cyber reselient backup that ensures you can recover from such attacks and making sure your business can operate, with minimal downtime, while your data and systems are being recovered.

Managed Services

Our security conscious service desk technicians deliver ITIL-aligned Managed IT Services that gives your team access to phone and remote support help as well as onsite if deemed necessary. We have built and integrated technology, mature business-aligned processes and highly skilled teams to support our clients.

General IT Consulting

As a managed service provider, we bring you extensive solutions all under the one roof. We have partnerships with leading and reliable vendors, and we can offer you cutting edge products and technology as we have already done thorough due diligence. Hence our IT consulting generally covers anything and everything that you could ever need without the hassle of you trying to find the best solutions.

MSP 365 Reviews

We are a construction company and always had IT issues with field staff and now WFH people too. this really affected our work. MSP365 did very good job with a thorough analysis followed by a detailed proposal which was simple to read and transparent. This was the best money we ever spent. At least we now have a secure collaborative workspace setup. great team. recommended.
We approached MSP365 to take care of our IT systems. At the beginning we were reluctant to make any changes due to previous bad experiences.We decided to give them a chance and the results were more than we anticipated. The new solution was implemented with negligible interruption to our business.Technicians are efficient & competent allowing us to get on with running our business. Highly recommended.
Excellent team fixed many of our IT issues. Great company and easy to work with. Personalised enterprise grade services. we are a small team, but we always felt very well looked after and taken care of.
We required the assistance of this company (which we knew from Sydney) to resolve our IT issues remotely. As usual they did a great job. The response time was fantastic, we were provided an appointment time which was kept, could not have asked for better! They upgraded our pharmacy IT infrastructure and integrated cybersecurity and disaster recovery solution. This was very much needed. They configured everything, shipped to us and was just plug in and just worked. After sales service was magnificent. They are now our managed service provider. Competitively and reasonable. Would highly recommend!
Empirical IT technicians are professional and provide the required support. They are always easy to contact and great people to deal with. I would recommend.
Great service from Sam and the team. Kept me informed during the whole process, understood the urgency and got us working again very quickly! Explained everything and very affordable. Great service, great value and very friendly so would highly recommend.
Great service from Sam and the team. Kept me informed during the whole process, understood the urgency and got us working again very quickly! Explained everything and very affordable. Great Service, great value and very friendly so would highly recommend.
top managed services from MSP365,. They are my new IT provider and they take care of all our IT needs. they did a great job that i am still thank full for the work done, and highly recommend them to any business. their solutions are very well planned and executed. I was informed and kept in the loop all the way through. Very professional and knowledgeable.
These guys really know their stuff and provide excellent service for very competitive rates. Our network was running really slow and they completed a root-cause and business analysis. Empirical IT provided us with a great solution to get us back up and running in next to no time. They also recommended another solution to protect our network from cyber attacks following a malware virus that our old set up from another company failed to prevent. The new solution has provided us the security and speed necessary for us to continue working with peace of mind. Highly recommended AAAA+++++

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