Focusing on Technology to keep your business moving

Competitive, affordable and predictable managed services that take the pain out of IT

Success and productivity start with the right technology, flexible IT solutions and support that are tailored for your business

Making IT easy for your business is our business

Empirical IT team are a close-knit business-oriented and multi-skilled IT professionals that understand your operation. Our initial consult and site audit are complimentary and without obligations.
Going forward, a thorough analysis of your business processes is paramount to providing detailed progressive IT solutions required to keep your business moving. Additionally, this approach ensures any solutions we provide are within budget and implemented with minimum disruption to your business.

IT Support

IT Security

Cloud Services

Backup & Disaster Recovery

Applications

Professional Services

Communications

End User Computing

We Execute Our Ideas, From Start To Finish

IT issues are becoming a day-to-day struggle for businesses.

of malware is delivered by email

go out of business within 6 months of a cyber attack

of phishing sites now using HTTPS

of cyber attacks target small business.

Why Work With Us

Every day, our team provides organisations with predictable, business-focused ICT solutions that optimise operations, manage risk and deliver measurable business value to our customers.

Small businesses continue to dominate the Australian economy, with 99.8% of all Australian businesses considered small to medium enterprises. Empirical IT are well positioned to support your business with value added IT support and solutions, regardless of your industry. We have an experienced team with the right tools and knowledge to take care of your IT so you can claim back time in your business.

Professional standards

Over 20 yrs SME experience

Trusted Partner Solutions

Australian Based Service Desk

Personalised IT services, reporting and SLA

Advanced, Secure monitoring and management tools

Provide scale and flexibility to your business

Replace variable costs with a predictable monthly pricing

Onsite Support NSW & ACT (Metro/Regional)

Infrastructure & end user support

Phone Support (24/7 Australia-wide)

Secure Remote Support (24/7 Australia-wide)

Customer portal to enable users to log tickets and service requests

Access to a pool of professionals, expertise, resources and technology

ITIL based framework of best practices for delivering IT Services

Extensive ticketing tool for end-to-end client & incident management

Empirical IT provides a range of services that can address your end-to-end business IT needs, all under one roof. We are Sydney based, boutique IT managed service provider of affordable and competitive enterprise-grade IT solutions and support services to any size small and medium businesses. Our range of products and services are quick to deploy, dynamic, and easily adaptable to changing and emerging new technologies to suit business demand.

Through years of experience, we have implemented the best tools and methodology to ensure fast response to incidents and the highest level of customer satisfaction.

Empirical IT may not be the biggest but we are well regarded for the quality of personalised services and solutions you get from us. Our staff are highly skilled and competitive, ensuring that you get the best-tailored solutions and support your business needs

MSP 365 Reviews

Empirical IT

5.0

Based on 12 reviews

See all reviews Write a review

We are a construction company and always had IT issues with field staff and now WFH people too. this really affected our work. MSP365 did very good job with a thorough analysis followed by a detailed proposal which was simple to read and transparent. This was the best money we ever spent. At least we now have a secure collaborative workspace setup. great team. recommended.

We approached MSP365 to take care of our IT systems. At the beginning we were reluctant to make any changes due to previous bad experiences.We decided to give them a chance and the results were more than we anticipated. The new solution was implemented with negligible interruption to our business.Technicians are efficient & competent allowing us to get on with running our business. Highly recommended.

Excellent team fixed many of our IT issues. Great company and easy to work with. Personalised enterprise grade services. we are a small team, but we always felt very well looked after and taken care of.

We required the assistance of this company (which we knew from Sydney) to resolve our IT issues remotely. As usual they did a great job. The response time was fantastic, we were provided an appointment time which was kept, could not have asked for better! They upgraded our pharmacy IT infrastructure and integrated cybersecurity and disaster recovery solution. This was very much needed. They configured everything, shipped to us and was just plug in and just worked. After sales service was magnificent. They are now our managed service provider. Competitively and reasonable. Would highly recommend!

Empirical IT technicians are professional and provide the required support. They are always easy to contact and great people to deal with. I would recommend.

Great service from Sam and the team. Kept me informed during the whole process, understood the urgency and got us working again very quickly! Explained everything and very affordable. Great service, great value and very friendly so would highly recommend.

Great service from Sam and the team. Kept me informed during the whole process, understood the urgency and got us working again very quickly! Explained everything and very affordable. Great Service, great value and very friendly so would highly recommend.

top managed services from MSP365,. They are my new IT provider and they take care of all our IT needs. they did a great job that i am still thank full for the work done, and highly recommend them to any business. their solutions are very well planned and executed. I was informed and kept in the loop all the way through. Very professional and knowledgeable.

These guys really know their stuff and provide excellent service for very competitive rates. Our network was running really slow and they completed a root-cause and business analysis. Empirical IT provided us with a great solution to get us back up and running in next to no time. They also recommended another solution to protect our network from cyber attacks following a malware virus that our old set up from another company failed to prevent. The new solution has provided us the security and speed necessary for us to continue working with peace of mind. Highly recommended AAAA+++++

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